SST maintains memberships in leading associations and organizations devoted to 9‑1‑1 advancements. An active participant in committees and working groups, we help to guide industry standards and development forward, ensuring public safety progress for all.
Deemed “Carrier-Class” since October 2002,
Comtech SST is ISO 9001:2015, ISO 27001 and TL 9000 R6.0-certified.
Respected in countries worldwide, the International Organization for Standardization (ISO) 9001:2015 provides the latest requirements for a quality management system (QMS) for products and processes.
Comtech is certified ISO 9001:2015 for both its commercial/operator (carrier) and government operations. This means that Comtech has established a systematic approach to quality management and that the company manages its business to ensure customer needs are clearly understood, agreed upon, and fulfilled. To ensure conformity to these requirements, Comtech has an ongoing internal audit program.
TL 9000 specifically addresses QMS for the telecommunications industry and is a metrics-driven enhancement of ISO 9001. TL 9000 certification emphasizes a company’s commitment to customer satisfaction, continuous improvement, and performance accountability.
Comtech SST offers the only TL 9000-certified network operations center (NOC) for wireless and VoIP E9-1-1 services in the United States. Originally certified in 2002, the NOC celebrates its 15th consecutive year of TL 9000 certification.
View our ISO 9001:2015 certification.